Frequently Asked Questions

For further assistance, contact our Support Team.

How does it let me drive away?

Normally, EVs will not allow you to shift into Drive while plugged in. The EVject Escape Connector solves this problem and enables you to shift out of Park while plugged in. The EVject Escape Connector works with your vehicle's safety systems allowing you to stop charging, shift into Drive, and breakaway quickly, all from the security of your car.

Are the exposed contacts safe to touch?

Yes, they are completely safe to touch. The EVject Escape Connector does not override the safety protocols in the manufacturer’s software. Think of it like touching the charging contacts in the  charge port. When the vehicle isn’t charging, this is perfectly safe.

Does it support DC fast charging?

Yes, it does! Public DC fast charging is the most likely time for unexpected events to occur, and EVject is built to handle that. You may also use the device at home for an added layer of safety against fire, animals, or other dangers.

Is it compatible with all EVs (electric vehicles)?

The first iteration of the EVject is currently built exclusively for NACS-enabled vehicles. However, our team is already hard at work on adapters for other EVs, including vehicles with CCS1 and CCS2 charge ports. Join our waitlist to be the first to know when additional adapters are available! If you’re interested in a specific adapter, feel free to contact us with your request. Be sure to include the make and model in your request.

Can I cancel my order before shipment?

Yes, you can cancel your order anytime before the shipping date. After that, we have a great return policy just in case you don’t love your new EVject (but we really think you will).

What are the dimensions?

The dimensions are 4’’ x 2.4’’ x 2.5’’. This fits alongside the standard J1772 to NACS adapter (which comes with many vehicles).

How can I contact the company if I have additional questions?

You can reach out to us at info@evject.com, and we'll gladly assist you with any other questions you might have.